Returns
Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately we can’t offer
you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you
received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food,
flowers, newspapers or magazines cannot be returned. We also do not accept products that are
intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been
opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our
error.
Any item that is returned more than 3 days after delivery
OFFICE SEVA for refund:
We will refund the amount in case a transaction is failed due to any reason directly caused by
OFFICE SEVA. Once OFFICE SEVA a relevant confirmation from the
payment gateway, a proper refund will be processed to the user’s bank account and it will take
3-4 days working days to reflect form the date for transaction. Confirmation about the same will
be notified to the user’s registered Email id. Kindly note, a refund will be processed only for the
transaction amount, and not for any payment gateway charges or applicable taxes.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we
have received your returned item. We will also notify you of the approval or rejection of your
refund.
If you are approved, then your refund will be processed, and a credit will automatically be
applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially
posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
.
OFFICE SEVA is the brand owned and operate by OFFICE SEVA. It’s a professionally
managed business organization. Our business is automation and online with strong support
team and committed to success.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same
item, send us an email at .
Refund and Cancellation Policy
If your payment is debited but your transaction is showing failed, in this case, your
amount would be refunded by your bank within 3 working days. Refunds will be
processed in the same UPI or credited back to the original payment method. If your
payment transaction is successful but you did not received the product, in such case,
you can mail us at to get the product or refund. You need
to attach payment screenshot or share unique Transaction Reference (UTR) number. If
you have already received product after doing successfully transaction, in such case,
you are not eligible to get your payment reverse or refund. We can not accept liability if
payment is refused or not reaching the correct account number due to quoting the
incorrect the incorrect information. Contact us if you have any questions about our
returns and refunds Policy, please contact us : .